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Laboratory

Understand why a result is held back

Available to

Laboratory users and reviewers.

A result that is not fit to interpret is held back and the case says why. The laboratory may still verify and release the value as usual. What is held back is the interpretation, by rules and by the model.

A case that was not interpreted. The banner and Blocker Codes give the reason.
A case that was not interpreted. The banner and Blocker Codes give the reason.

Why a result is held back

Blocker codeWhat it meansWhat to do
unit_ambiguousThe unit is missing or differs from the catalogue unit and no approved conversion applies.Correct the unit, or ask a director to approve a unit conversion.
reference_unavailableNo reliable reference interval applies: age, sex or other details are missing, or the intervals are ambiguous.Complete the patient details, or fix the reference intervals of the test.
qc_invalidThe instrument's quality-control run failed.Repeat quality control and record a passing run.
qc_missingNo passing quality-control run covers this result.Record the run for the instrument.
specimen_mismatchThe specimen does not match the order or the patient. The case is quarantined.Check the specimen and patient before anything else.
specimen_rejectedThe specimen was rejected or disposed of.Recollect the specimen.
result_unverifiedThe value has not been confirmed or second-person verified as the laboratory policy requires.Have the value verified.
missing_contextThe collection time or the specimen is missing.Record the collection.
unsupported_testThe test or result type is not supported for interpretation.None. It is interpreted by people.

Clear a held-back case

  1. Open Laboratory → Intelligence → Review worklist and select the Held back filter.
  2. Open the case and read the banner and Blocker Codes.
  3. Fix the cause in the laboratory record.
  4. Select Refresh from the results. The case is evaluated again.

Good to know

  • A specimen or patient mismatch quarantines the case until it is resolved. Nothing from it is interpreted.
  • Held-back cases are counted on the Laboratory dashboard, in Held back.

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