Skip to Content
Administration

Set up facilities and departments

Available to

Configuration managers.

A facility is a hospital or clinic that holds its own patients and settings. Departments belong to a facility. Both are created under HIS Administration.

Configure a facility

  1. Open HIS Administration → Facilities and select New, or open an existing facility.
  2. Enter the Name, Code, Arabic Name, Facility Type and Company, and the Timezone.
  3. Enter the Facility Licence No. and the Licensing Authority.
  4. Set the portal options (see the table below).
  5. Set the billing options if the facility charges for services: Charge Services, the Default Payment Flow, and the consultation, laboratory and imaging charge triggers. See How services are charged.
  6. On the Departments tab, or under HIS Administration → Departments, add each department with its Code, Name, Arabic Name, optional Parent, whether it is a Clinical Service, its Cost Center and Consultation Product.
A facility record with portal and billing settings.
A facility record with portal and billing settings.
Departments of a facility. Clinical services are ticked.
Departments of a facility. Clinical services are ticked.

Common facility settings

SettingEffect
Portal: Result Links (no login)Lets staff issue result links on a printed slip. Also set Require Date of Birth and Validity (days).
Portal Result Release Delay (hours)How long after verification a result is held before the patient can see it.
Portal: Laboratory Results, Imaging Reports, MedicationsWhich information the portal shows for this facility.
Portal: Appointment RequestsWhether patients can request appointments online.
Charge ServicesTurns automatic charging on or off.
Minimum One Bed-Day, Charge Bed While on LeaveAccommodation charging rules.

Related topics

Was this helpful?

Report an issue with this guide