Review charges that need attention

Each kind of service has a Needing Attention list that shows the orders whose charge did not post. Work through them daily so that nothing is lost.

Work the lists

1. 1Open Billing and choose the list: Visits Needing Attention, Lab Orders Needing Attention, Imaging Orders Needing Attention, Pharmacy Needing Attention, Inpatient Pharmacy Needing Attention, Surgery Needing Attention, Blood Issues Needing Attention or Bed-Days Needing Attention.
2. 2Open a row and read the Charge State.
3. 3For No billing product, ask your configuration manager to link a billing product (and a price) to the test, panel, procedure or department. The charge is created the next time its trigger runs.
4. 4For Credit note required, raise a credit note against the invoice in Accounting.

Accommodation charges

Accommodation Charges lists every bed-day with its service date, ward, bed, product, amounts and charge state. To remove a wrong bed-day, open it and select Void Bed-Day, and enter the void reason.

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